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FAQ

You Asked, We Answered

I HAVE ORDERED THE WRONG ITEM?

If you ordered the wrong item, please contact us at info@candylandcosmetic.com to correct this. Once the order has been dispatched changes cannot be made.

WHAT IS YOUR RETURN POLICY?

Unfortunately, we do not accept any exchange or return at Candyland Cosmetics due to sanitary grounds. Please check the returns policy section on our site for more information.

DO YOU OFFER GIFT CARDS?

We offer E-gifts cards which can be purchased on our site. This will be valid for 12 months after purchase

ARE YOUR CRUELTY FREE?

WHAT IS YOUR SHIPPING POLICY?

UK Standard shipping is 3-5 working days. With next day shipping is 1-2 days. 
International shipping takes 7-10 working days. For more information please check our shipping policy section on our site.

DO YOU HAVE GIFT WRAPPING OPTIONS?

Yes , we do this suited for any special occasion such as birthdays. This includes a personalised card, sweets and gift wrapping. This can be added, please write your note when checking out.

Yes, all our products are cruelty free and vegan friendly. We do not partake in any animal testing.

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